FAQs

MSC-Enrollment

Enrollment

  • Navigate to https://www.membersecuritycenter.com/
  • Select Get Started Today
  • Select a Protection Package and your Credit Union from the drop-down menus
  • Complete all Fields and select Create Account
Email Communication

Email

To ensure delivery of emails from Member Security Center, add noreply@my.membersecuritycenter.csid.com and noreply@mymembersecurity.com to your Address Book.

MSC-Forgot-Password

Forgot Password

MSC-Change-Password

Change Password

MSC-Update Billing

Update Billing Information

  • Navigate to https://my.membersecuritycenter.com/login
  • Enter your Username and Password
  • Select My Account in the top, right corner of the Home Page
  • Scroll to the Billing Information window
  • Select Edit Billing Information
MSC - Update Monitored Info

Update Monitored Information

MSC-Alert-Icon

Access Alerts and Reports

MSC-Restoration-Icon

Restoration Services

or

Contact a Member Security Center Specialist at 866.765.6241.

MSC-Cancellation

Cancellation

If you need to cancel your account, please contact the Member Security Center at 866.765.6241.

MSC-Protect-Identity

Protect My Identity

What can I do to protect myself from identity theft? Learn More